Quality Without Tears — The Art of Hassle-Free Management - Philip B. CrosbyMcGraw-Hill, 1995, Paperback ..
Condition: Very Good.
From the cover: “Find out why this book has sold more than 400,000 copies, and why its author, Philip B. Crosby, is widely regarded as the elder statesman of the Quality Revolution.
Size: B Format (7¾" x 5¼")
Number of Pages: 205
£5.50 (Now Sold)