ITIL Small-scale Implementation - Sharon Taylor & Ivor Macfarlane
The Stationery Office, 2006, Paperback ..Condition: Near Fine.
2nd impression. [First Edition: 2005] From the cover: “Small-Scale Implementation was written for small organisations examining the quality of their IT service management and either adopting or considering ITIL.
Size: 9½" x 6¾"
Number of Pages: [X] 102
ISBN: 0113309805
£6.50